MedicGo

Privacy policy

Last updated: 2026-10-05

This document explains how MedicGo collects, stores and protects the personal and medical data of patients, doctors and clinics.

1. What we collect

Phone number, name, booking details (clinic, doctor, time, reason for visit), medical records and files added by the clinic, and technical data for security (IP address, device).

2. How data is used

Data is used only to book appointments, send reminders, keep treatment history and protect the platform. Your data is never sold for advertising.

3. Who can see it

Each clinic sees only its own patients. Patients see their own history. Viewing and editing medical records is recorded in the audit log.

4. Protection

Medical fields are encrypted with AES-256-GCM, connections are HTTPS only, passwords are hashed with argon2id, and two-factor authentication is mandatory for clinic owners.

5. Retention and deletion

Patients can export their data or delete their account at any time. Medical documents required by law are kept for the mandated period.

6. Contact

For privacy questions, use the contact details at the bottom of the site.